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      Privacy Policy

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      We appreciate you registering your interest in Urine Testing System™!

      We will update you with product updates as soon as they are available.

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      We appreciate you registering your interest in a demonstration of Urine Testing System™!

      A member of our team will be in touch soon to arrange a demonstration with you.

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      We appreciate you registering your product with us!

      This will allow us to to offer greater support.

      FAQS

      Frequently Asked Questions

      Can you save results into patient’s electronic health record?

      When the UTS Digital Analyser™ is connected to a computer via USB, you can review the digital results on the UTS Desktop Software™ and save the results into the patient’s electronic health record – creating standardised data input for easy auditing.

      Does the UTS-10 Cap™ contaminate the urine sample before it arrives at the laboratory?

      No, the UTS-10 Cap™ design incorporates a locking mechanism that separates the urine sample from the reagent pads for safe transport.

      How is Urine Testing System™ calibrated?

      In order to maintain the performance of UTS Digital Analyser™ an annual calibration check will be required every 12 months following the registration of the device – for which there will be a fee. We will provide a reminder and details approximately 30 days in advance.

      How do you clean the UTS Digital Analyser™?

      Inside the bottom section of the UTS Digital Analyser™ there is a plastic insert which can be removed for cleaning at least daily. Ensure that the plastic insert is replaced before re-commencing testing of samples. Non-abrasive agents and methods that are normally used in clinical areas are appropriate for cleaning the insert and the external parts of the UTS Digital Analyser™.

      What is the battery life of UTS Digital Analyser™?

      UTS Digital Analyser™ will last 1 – 2 weeks without a charge dependant on usage and is recharged via USB cable to any computer or USB wall charger.

      How often do I need to update UTS Desktop Software™?

      Automatic software updates will take place provided that the UTS Digital Analyser™ is connected to a computer with the UTS Desktop Software™ installed – and the computer is connected to the internet.

      What are the operating system requirements?

      You must be running Windows 7 or above to use UTS Desktop Software™.

      Does Urine Testing System™ work with our electronic patient record system?

      UTS Desktop Software™ is compatible with all major patient notes and clinical systems.

      Has this product been tested for electromagnetic compatibility?

      Urine Testing System™ complies to all CE mark certification standards.